Breathing measurement help
For Auto Measurement, allow microphone access and use a quiet setting while your dog is resting. If the sound is unclear or the result fails, retry or use Manual Counting.
Technical Support
How can we help with AuraDog?
Get help with breathing measurements, AuraDog Pro subscriptions, report sharing, and app usage. We are here to help you use AuraDog clearly and confidently.
AuraDog Pro & purchases
Subscriptions are processed by Apple. If you already purchased AuraDog Pro, open the paywall and use Restore Purchases with the same Apple Account.
PDF health reports
AuraDog Pro users can open a saved dog profile and choose Generate Health Report to preview and share a PDF summary of recorded observations.
Privacy & local data
Breathing audio is processed on-device. Dog profiles, observations, and vet records are stored locally on the iPhone unless you choose to share a report.
Include these details in your message
Helpful details make it easier to reproduce a technical issue and respond accurately.
- ✓Your iPhone model and iOS version
- ✓The AuraDog app version and build number
- ✓A brief description of the issue and the steps before it occurred
- ✓Screenshots of any message shown, without sensitive personal information
Important safety note
AuraDog is an observation and record-keeping tool. It is not a medical device and does not provide veterinary diagnosis or treatment advice.
If your dog seems unwell, is struggling to breathe, or you are concerned about symptoms, contact a licensed veterinarian or emergency veterinary hospital promptly.